VAT Relief on Orthopaedic & Diabetic Footwear
At TDO Therapy, eligible customers may be able to claim VAT relief on selected orthopaedic and diabetic footwear designed for long-term medical conditions and mobility support.
Under UK HMRC guidelines, people who are chronically sick or disabled may qualify for VAT exemption when purchasing products for their personal use.
Our specialist footwear is commonly chosen by customers living with conditions such as diabetes, neuropathy, arthritis, oedema, swollen feet, mobility issues, foot drop, balance problems, and other long-term foot health conditions.
Who Is Eligible for VAT Relief?
You may qualify for VAT exemption if:
- You are chronically sick or disabled
- The products are for your personal use
- You are purchasing on behalf of someone who qualifies
- Your condition has a long-term impact on daily living
Examples of qualifying conditions may include:
- Diabetes and diabetic foot conditions
- Arthritis and joint conditions
- Neuropathy
- Lymphoedema and oedema
- Mobility-related conditions
- Foot deformities
- Long-term musculoskeletal conditions
Please note that temporary injuries or short-term conditions do not qualify for VAT relief under HMRC regulations.
How to Apply for VAT Relief
To keep the process simple, please follow the steps below:
Step 1 – Place Your Order
Complete your order online at the full listed price.
Step 2 – Download the Official HMRC VAT Relief Form
Download and complete the official UK Government VAT Relief Declaration form:
Download Official HMRC VAT Relief Declaration Form
Step 3 – Complete & Sign the Declaration
Please complete and sign page 2 of the form.
Step 4 – Send the Form to Our Team
Email the completed declaration form to our team after placing your order.
Step 5 – VAT Refund Processed
Once your declaration has been reviewed and approved, we will refund the VAT amount back to your original payment method.
Why Customers Choose TDO Therapy
At TDO Therapy, we specialise in supportive orthopaedic and diabetic footwear designed to improve comfort, protection, and mobility.
Our footwear features may include:
- Extra wide and extra deep fittings
- Seam-free protective linings
- Soft natural calf leather
- Rocker bottom soles for pressure redistribution
- Removable insoles for orthotics
- Adjustable fastening systems
- Stable and supportive sole units
- Footwear suitable for swelling and sensitive feet
Need Assistance?
If you are unsure whether you qualify for VAT relief or need help choosing suitable footwear, our team will be happy to assist you.
Frequently Asked Questions
Yes. Please complete your order at the full listed price first. Once we receive and approve your completed VAT Relief Declaration form, we will refund the VAT amount back to your original payment method.
VAT relief may apply to customers who are chronically sick or disabled. This may include conditions such as diabetes, arthritis, neuropathy, lymphoedema, oedema, mobility conditions, and other long-term medical conditions affecting daily living.
No. HMRC rules do not allow VAT exemption for temporary injuries or short-term conditions.
You will need to complete the official HMRC VAT Relief Declaration form provided on this page.
Please complete and sign page 2 of the declaration form before sending it to our team.
You can email the completed form to our team after placing your order.
Once we receive and review your declaration form, we will process your VAT refund as quickly as possible back to your original payment method.
Yes. You may complete the purchase on behalf of someone who qualifies for VAT relief, provided the products are for their personal use.
VAT relief applies only to eligible medical and supportive products intended for personal use by qualifying individuals.